Privacy Policy | KSL Riveria Garden

This Privacy Policy explains how personal data is handled on this website, in line with the Personal Data Protection Act 2010 (Malaysia).

Who is responsible

This website (ksl-riveriagarden.com) is operated by Lucas Pang (REN 85052), Real Estate Negotiator, under GT Nelson Realty Sdn Bhd (company no. 1267053-H).

What we collect

Enquiry details you give us: full name, WhatsApp number, the project you are interested in, your preferred contact method and any message. When you submit the enquiry form, these details are placed into a WhatsApp message to us that you can review before sending. The form itself does not store them on this website.
WhatsApp conversations you start with us, handled through WhatsApp (Meta).
Usage data collected by cookies and similar technologies (see below), such as pages visited, device and approximate location.

How we use it

To respond to your enquiry and send you the project information you asked for.
To arrange viewings or next steps you request.
To keep a record of enquiries and follow up on them.
To measure and improve our website and advertising.

Who we share it with

Where needed to handle your enquiry (for example, to confirm availability, arrange a viewing or process a booking you choose to make), your details may be shared with:

GT Nelson Realty Sdn Bhd, the agency we operate under;
the developer of the project you enquire about, or its authorised sales channel;
Cloudflare, which hosts this website;
WhatsApp (Meta), through which enquiries are sent and conversations take place.

We do not sell your personal data.

Cookies, analytics and advertising

This website uses Google Tag Manager, which may load Google Analytics and Google Ads measurement tags. These use cookies to understand how visitors use the site and to measure the effectiveness of our advertising (for example, counting WhatsApp clicks and enquiry submissions). You can accept or decline these cookies using the cookie notice; you can change your choice by clearing this site's data in your browser. You can manage Google advertising preferences at adssettings.google.com.

How long we keep it

We keep enquiry records only as long as needed for the purposes above, or as required by law.

Your rights

You may ask to access or correct your personal data, or ask us to stop contacting you, at any time using the contact details below.

Contact for privacy enquiries

WhatsApp / phone: +60 17-776 8185